Privacy Policy

By accessing or using the Finesse platform (“Software”), you agree to the following Terms and Conditions:

1. License to Use

Finesse is a licensed software product offered to professional users. Access is granted on a non-exclusive, non-transferable, subscription basis for use in connection with your business operations, subject to an agreement between you and Advantage Fintech.

2. Permitted Users

Only registered and authorized users may access Finesse. Unauthorized distribution, sublicensing, or modification of the software is prohibited. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

3. Intellectual Property

All intellectual property, including the Finesse platform, technology, and associated content, belongs to Advantage Fintech. No rights are granted except for the limited license provided.

4. Confidentiality

Any confidential information shared between you and Advantage Fintech shall be handled with due care and shall not be shared with third parties, except as required by law.

5. Service & Support

Support is primarily provided remotely during business hours. Urgent issues will be prioritized based on severity. Onsite visits, if required, may involve additional costs.

6. Use of Third-Party Tools

Data Usage for Google Calendar Integration

At Advantage Fintech, we have implemented a feature within Finesse, that allows users to configure their Google Calendar. By successfully configuring their Google Calendar, users can seamlessly synchronize their meetings and tasks between Finesse and Google Calendar. In order to provide this functionality, we access and utilize certain data from the user’s Google Calendar. We are committed to protecting the privacy and security of our users’ information, and this privacy policy aims to thoroughly disclose our practices regarding the usage of Google user data.

Data Retention and Deletion

  • We do not store your calendar or task events
  • We only temporarily store Google access and refresh tokens (encrypted) to facilitate syncing.
  • Tokens are securely stored using industry-standard encryption practices.
  • Your Google Calendar Events or Tasks is only used in real-time to display within Finesse CRM

Users can disconnect Google integration anytime via:

Finesse CRM settings, or
Google Account Permissions page: https://myaccount.google.com/permissions

Once access is revoked:

All associated tokens and credentials are permanently deleted
Finesse can no longer access your calendar or task data

Data Access and Usage:

Meeting Synchronization: When a user creates a meeting in Finesse, a corresponding event is automatically created in their Google Calendar. Similarly, any meeting created in Google calendar will get synced to Finesse calendar. Any changes in the meeting details in either Finesse or Google Tasks will be synchronized between the two platforms.
Task Synchronization: When a user creates a task in Finesse , a corresponding task is generated in their Google Tasks. Any changes in the task status or updates made to the task details in either Finesse CRM or Google Tasks will be synchronized between the two platforms.

Limited Data Usage:

We only access and utilize the data necessary for the synchronization process as described above. Our use of Google user data is strictly limited to the practices explicitly disclosed in this privacy policy. Your Google data is only used in real-time to display calendar events and tasks within Finesse  CRM. We do not store your calendar events or tasks in our database. We do not sell, share, or use your data for advertising, analytics, or any unrelated purposes.

Calendar Synchronization

When a user creates or updates a meeting/event in Finesse, a corresponding entry is created or updated in their Google Calendar, and vice versa.

Calendar synchronization includes:

  • Event name
  • Event date and time
  • Event description
  • Event status

Task Synchronization

When a user creates or updates a task in Finesse, it is synced with their Google Tasks, and vice versa.

Task synchronization includes:

  • Task title
  • Due date and time
  • Task status
  • Task notes or description

    Data Security:

    • All communication with Google APIs is encrypted using SSL/TLS.
    • Google OAuth tokens are encrypted and securely stored.
    • We follow industry best practices to ensure your data is protected during transmission and temporary storage.

    The security of your Google Calendar personal information is important to us.

    We take commercially reasonable measures and follow generally accepted standards to protect the information you provide us, both during transmission and once we receive it. For example, the information you provide is transmitted via encryption using secure socket layer technology (SSL) technologies. All Google Access tokens and Refresh tokens are encrypted as well.

    We do not store or retain any user data obtained from Google Calendar beyond what is required for the synchronization process.

    Compliance with Google API Services User Data Policy, Including Limited Use Requirements:

    Finesse’s use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

    7. Governing Law

    These Terms are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Bangalore, Karnataka.

    8. Full Agreement

    These Terms offer a simplified overview for website users. A detailed agreement covering license scope, service responsibilities, payment terms, confidentiality, termination, indemnity, and other legal obligations will be signed at the start of the business relationship. That agreement will take precedence over this summary.